# What about PNR Queue number in GOL IBE?

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<mark style="color:blue;">**What is the "PNR Queue Number" in GOL IBE?**</mark>

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The PNR Queue Number is the designated queue in which all bookings created via your <mark style="color:blue;">**GOL IBE**</mark> website are collected within Smartpoint.

<mark style="color:blue;">**How to Change/Set Up the PNR Queue Number?**</mark>

1. Log in to the admin console.
2. Navigate to <mark style="color:blue;">**Agency - Agency Detail - Change Settings**</mark>. Here, you can add or edit your PNR Queue Number as needed.
3. Save changes once updated.

<div align="left"><figure><img src="https://974712556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LPjLiK_ydn4NIc66tQx%2Fuploads%2FBmK5PoTcaCNeZrsuY7lS%2Fimage.png?alt=media&#x26;token=e47ec9f1-fb72-4078-8d51-fcf7464fc448" alt=""><figcaption></figcaption></figure></div>

{% hint style="info" %}
🎥 To get to know more just feel free to see our video help:

[<mark style="color:blue;">How to change queue number?</mark>](https://www.youtube.com/watch?v=ipbOnnjH3Io)&#x20;
{% endhint %}

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📩 Feel free to contact us at: <mark style="color:blue;"><gol_support@cee-systems.com>.</mark>

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