# GOL IBE - How to handle bookings in admin console

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In the section **Reservations** you will find the list all bookings made since the system was launched is at your disposal.

1\) Log into admin console.

2\) Go to the section **Reservations**.

**How to handle bookings in your&#x20;**<mark style="color:blue;">**GOL IBE**</mark>**?**&#x20;

The list of bookings provides you with a fast information about each booking.

<figure><img src="https://974712556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LPjLiK_ydn4NIc66tQx%2Fuploads%2FZwGsNzlqxQGnVcMvCggu%2Fimage.png?alt=media&#x26;token=d4d63b81-682d-4b24-b44a-ae116f745fbb" alt=""><figcaption></figcaption></figure>

If you click at:

**1) DETAIL** > you get to the detail of booking. You will be able to see even more information then showed in the list. Every single booking detail includes also ticket itinerary.

**2) EDIT** > you will be able e.g. to change payment status, add own remarks, cancel the booking

3\) **CANCEL** > if you click at this button, that booking will be canceled immediately .&#x20;

&#x20;                      ( Booking will be canceled also directly in Smartpoint.)&#x20;

**Reservation details**

<figure><img src="https://974712556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LPjLiK_ydn4NIc66tQx%2Fuploads%2FpgoFpHLS8Z8QvKJbnDsT%2Fimage.png?alt=media&#x26;token=3c185dfc-214c-4df3-9564-dd3c61de5105" alt=""><figcaption></figcaption></figure>

* &#x20;**Id -** booking id&#x20;
* **Reservation code -** PNR&#x20;
* &#x20;**Var. symbol -** variable symbol for payment by bank transfer / by credit card
* &#x20;**Created -** date of booking creation
* **Connector -** name of connector that connects your agency PCC to the system
* &#x20;**Dealer -** Dealer
* &#x20;**Dealer´s agency** - Agency
* &#x20;**Customer (Username) -** if booking created by registered customer
* &#x20;**Resevation status -** status may be **Active - Canceled - Issued**
* &#x20;**Payment status -** status may be Paid and Unpaid. Payment status changes only in case booking is paid via credit card.
* &#x20;**Due Date -** Last ticketing date settled by you (if carrier does require payment earlier then you)
* **Total price -** total price
* &#x20;**Service fee -** service fee&#x20;
* **Dealer´s comm.  -** commission
* you may export the list of bookings out of the system

**How to export the list of bookings?**&#x20;

1\) Choose time period for your statistic

2\) Press button **Export in CSV** or **Export in Excel**.

<figure><img src="https://974712556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LPjLiK_ydn4NIc66tQx%2Fuploads%2FHgUUW3TBCYJw7XXhrBQe%2Fimage.png?alt=media&#x26;token=dd836159-26f5-4bca-9ca0-1a8cf7d34828" alt=""><figcaption></figcaption></figure>

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📩 Feel free to contact us at: <mark style="color:blue;"><gol_support@cee-systems.com>.</mark>
