# How to handle MIR?

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MIR (Machine Interface Record) is one of the simpliest tools provided by Travelport for generating data on bookings. These are text files with a fixed format, generated directly by the Galileo system regardless of whether the bookings were created via <mark style="color:blue;">GOL IBE</mark>.

You can find the documentation [>here<](https://support.travelport.com/webhelp/MIR/Default.htm).

Besides the standard content, <mark style="color:blue;">GOL IBE</mark> adds the following items to the bookings, and you can see them in MIR files:

**1) Customer´s telephone contact:**

**A12PRGM \*00420123123123**\
**A12** *- section in which you can find the information*\
\&#xNAN;***PRGM*** ***\**** *- static parameter*\
**00420123123123** *- customer's phone number*

**2) Customer´s e-mail address:**&#x20;

**A12PRGE \*MARTIN//TRAVELPORTGDS.CZ**\
**A12** *- section in which you can find the information*\
**PRGE \*** - *static parameter*\
\&#xNAN;***MARTIN//TRAVELPORTGDS.CZ** - \_email address, // is used instead of @ (the reservation system uses @ for other special features and therefore this character is not used).*

**3) Billing address:**

**A13W-JAROSLAV NOVAK\*TRAVELPORT S.R.O\*123456789/CZ123456789/PRAHA\*SOKOLOVSKA 1234/5\*CZ 11800\*** *individual blocks of information are separated by \**\
**A13W-** *section in which you can find the information*\
**JANOSLAV NOVAK** *- name of the person*\
**TRAVELPORT S.R.O** *- name of the company*\
**123456789/CZ123456789/PRAHA** *- BID/VAT ID/City*\
**SOKOLOVSKA 1234/5** *- Street*\
**CZ 11800** \_- *Country\_code ZIP*\
If the customer doesn't enter any of the above details, it is replaced with "NONE".

**4) Variable symbol\***

**A1500VARIABLE SYMBOL:785972**\
**A1500** - *section in which you can find the information*\
**VARIABLE SYMBOL:** *- static parameter*\
**785972** *- numeric variable symbol*

* the symbol under which you can find the booking in <mark style="color:blue;">GOL IBE</mark> admin console.

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📩 Feel free to contact us at: <mark style="color:blue;"><gol_support@cee-systems.com>.</mark>
