# User Guide

A quick way to obtain Fare calculation without a PNR&#x20;

This functionality is mostly used in cases when the agent needs to receive a specific Fare calculation which is not returned by the system after >FQ< or >FQBB< based on PNR or if PNR cannot be used, e.g. PNR is partly flown and the agent needs to find correct RBD (booking class) for return travel or if upgrade to higher Fare has to be calculated for the whole journey including flown sectors. As the entry with all modifiers is quite complicated, FQP Assistant installed in agents’ Smartpoint can significantly simplify this functionality and make it easier to all agents.

<figure><img src="https://3987091659-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSOfPzLlkio42keJhwmI%2Fuploads%2FDzUtb4j3ssMgbdG0xZBh%2Fdesktop.png?alt=media&#x26;token=1aeef20a-3fb7-44f6-9b51-977b306cdcae" alt=""><figcaption><p>FQP in desktop</p></figcaption></figure>

<figure><img src="https://3987091659-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSOfPzLlkio42keJhwmI%2Fuploads%2FoFDa5TzD2cjju5ILEm63%2Fopen%20FQP.png?alt=media&#x26;token=e12b8950-9a45-4d42-a1ea-6b4348facd9f" alt=""><figcaption><p>FQP in Smartpoint</p></figcaption></figure>

FQP Assistant in Smartpoint

After the installation, the FQP entry is stored in Quick commands and you can use the entry

\#FQP< to start FQP Assistant.

**Important note – the Fare calculation returned by the system is for information only. FQP function cannot read category 4 – Flight information of the appropriate Fare Rule because flight number cannot be entered.**&#x20;

The detailed description of FQP function can be found in the system in help section: >H/FQP<

<figure><img src="https://3987091659-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSOfPzLlkio42keJhwmI%2Fuploads%2FOzNHWaxiJnnbgW7vAMOE%2FFQP%20window%201.png?alt=media&#x26;token=31e98eb7-2bd0-4534-a451-155423a2b070" alt=""><figcaption><p>FQP window</p></figcaption></figure>

Origin/Destination = city pair (three letter codes) - mandatory&#x20;

Carrier = two letter code of the carrier – mandatory, if no carrier entered – IATA Fares applicable to all carriers are returned&#x20;

Class = RBD / booking code – optional&#x20;

Date = date of travel on specific segment – optional; if not used on the first segment, the system considers today’s date, if the sector was travelled in the past (1 year in the past), the year must be entered (23JAN13)&#x20;

Stopover = optional; blank = stopover,&#x20;

X = no stopover&#x20;

Break = Fare Break Point - optional&#x20;

&#x20;            blank = not specified&#x20;

&#x20;            MB = Fare Break Point required at the end of this sector&#x20;

&#x20;            NB = Fare Break Point prohibited at the end of this sector&#x20;

Fare Basis = Fare basis code – optional&#x20;

&#x20;                    blank = not specified&#x20;

&#x20;                    SPCLS = only special fare required&#x20;

&#x20;                    NORMS = only normal fares required&#x20;

Point of Sale/TKT = optional; necessary to be specified when it is different from the location of your terminal&#x20;

PTC - Discount code = optional; system default = adult passenger&#x20;

Validating Carrier = optional; if not specified, validating carrier will be selected by the system automatically&#x20;

Ticketing Date = optional; if not specified, it means today; ticketing date can be 1 year in the past (the year must be entered, e.g. 13JAN13)&#x20;

Account Code = optional; used in case of private fares loaded with account code&#x20;

Private Fares Only = optional; only private fares to be returned&#x20;

Published Fares Only = optional; only published fares to be returned

Following keyboard shortcuts can be used beside the mouse.

* &#x20;AtlI cursor is placed in the first line - Origin field&#x20;
* &#x20;Alt-O cursor is placed in the Fare options line – Point of Sale/TKT field&#x20;
* &#x20;Alt-Q cursor is placed at the beginning of FQP command line&#x20;
* &#x20;Alt-C copy Carrier only&#x20;
* &#x20;Alt-L copy Class only&#x20;
* &#x20;Alt-D copy Date only&#x20;
* &#x20;Alt-F copy Fare basis only&#x20;
* &#x20;Alt-A Copy All button (Carrier + Class + Date + FB)&#x20;
* &#x20;Alt-G Get FQP button&#x20;
* &#x20;Alt-S Send FQP button&#x20;
* &#x20;Alt-R Clear button&#x20;
* &#x20;Alt-X Exit button  ESC Exit button

Examples:

<figure><img src="https://3987091659-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSOfPzLlkio42keJhwmI%2Fuploads%2FqQDIv5mSBLBRCVVj7Bvl%2Fbefore%20Copy%20ALL.png?alt=media&#x26;token=ae6c14ea-3798-448c-be70-f882c8238c20" alt=""><figcaption></figcaption></figure>

It is possible to copy Carrier, Class, Date and Fare basis using “Copy All” button. Use tabulator for moving among the fields.

FQP in the format required by the system

<figure><img src="https://3987091659-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSOfPzLlkio42keJhwmI%2Fuploads%2FOLtEqhMtdGQXd5GAQIBY%2FSend%20FQP%201.png?alt=media&#x26;token=2adea4ba-3919-401c-b0d7-722545b40147" alt=""><figcaption></figcaption></figure>

#### Send FQP button

When “Send FQP” button is used, FQP entry is copied and can be pasted to Smartpoint using (>CTRL+V<). To Focalpoint the entry is pasted automatically in case when Smartpoint is closed.

<figure><img src="https://3987091659-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSOfPzLlkio42keJhwmI%2Fuploads%2FH6Z8r3KxS416hx2LKiDa%2FFQP%20v%C3%BDsledek%201.png?alt=media&#x26;token=e63efbda-c49f-43e4-b779-74ab56905227" alt=""><figcaption></figcaption></figure>

Use >FQP\*4< to display the specific Fare calculation from line 4.

<figure><img src="https://3987091659-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSOfPzLlkio42keJhwmI%2Fuploads%2FZoizaiV6f2sJWvpqNGVz%2Ffqp4.png?alt=media&#x26;token=751a3a40-41ea-4e31-9094-b5e15a7f8884" alt=""><figcaption></figcaption></figure>

#### Get FQP button&#x20;

When “Get FQP” button is used, FQP response is displayed in separate window.

<figure><img src="https://3987091659-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSOfPzLlkio42keJhwmI%2Fuploads%2Feeggd7ty1dnh4mDecYhp%2FC10.png?alt=media&#x26;token=c2528141-eb25-42b9-a753-c4efdd51bcff" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3987091659-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSOfPzLlkio42keJhwmI%2Fuploads%2FvDF7EjdnPQjcqsv3HFfq%2FC10%202windows.png?alt=media&#x26;token=12840867-2a90-47be-9a07-1daf30bbb8ae" alt=""><figcaption></figcaption></figure>

Click on Fare basis to display the specific Fare calculation from line 8 or line 10. Separate window is again retrieved. You can have several windows opened at the same time and compare the Fare calculation.

<figure><img src="https://3987091659-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSOfPzLlkio42keJhwmI%2Fuploads%2F2nTsfdJsV6IJAcYIN4pn%2Fpricing%20windows.png?alt=media&#x26;token=408ba91d-d315-4ae2-a554-68c9b0c269a4" alt=""><figcaption></figcaption></figure>

All the windows opened by using Get FQP button are accessible from the taskbar.

Another example – no booking class or Fare basis specified:

<figure><img src="https://3987091659-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSOfPzLlkio42keJhwmI%2Fuploads%2FiBMuI9DVvvfjUl20BMVa%2FFQP%20without%20SPCLS.png?alt=media&#x26;token=c083f6d7-6442-4566-84c4-480e5f17d183" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3987091659-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSOfPzLlkio42keJhwmI%2Fuploads%2FRdi7S6V9rxjLvFO8JbpY%2FVysledek%20bez%20SPCLS.png?alt=media&#x26;token=2e429d07-823c-4a13-9ef0-38cbb6690457" alt=""><figcaption></figcaption></figure>

It is useful to enter SPCLS or NORMS in Fare basis field in case when no booking codes or specific Fare basis codes are used. It can help you to obtain more Fares.

<figure><img src="https://3987091659-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSOfPzLlkio42keJhwmI%2Fuploads%2Fl7YRnAbsXN3IDZ50Mbky%2FFQP%20with%20SPCLS.png?alt=media&#x26;token=05148630-6485-433b-9778-4a7c60064f16" alt=""><figcaption></figcaption></figure>

When SPCLS is entered in the Fare basis fields, 10 different Fares are returned by the system, which is maximum.

<figure><img src="https://3987091659-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSOfPzLlkio42keJhwmI%2Fuploads%2F5SHdwYtSB2qbDaTGaNKh%2FVysledek%20s%20SPCLS.png?alt=media&#x26;token=75ec1039-6524-44e0-a256-0c6ce9447667" alt=""><figcaption></figcaption></figure>

When booking codes (RBDs) are entered, only the corresponding Fare is returned.

<figure><img src="https://3987091659-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSOfPzLlkio42keJhwmI%2Fuploads%2FR4sfyFW3oBkDywOz0Iwx%2FFQP%20wih%20RBD.png?alt=media&#x26;token=05c4d323-a73c-4994-8695-bc6ab735a709" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3987091659-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSOfPzLlkio42keJhwmI%2Fuploads%2F5KTQOKLDNiyx3Gd1LfpE%2FVysledek%20s%20RBD.png?alt=media&#x26;token=d67d8fe6-5d9a-447a-9047-52109bc5d3cc" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3987091659-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSOfPzLlkio42keJhwmI%2Fuploads%2FIzNKsiL9NHdbMqrN4NUx%2FDetail%20mask.png?alt=media&#x26;token=9e2b4d23-7b35-4d19-be1d-fd4669a8ced6" alt=""><figcaption></figcaption></figure>

The agent can print this Fare calculation or copy it to some document.

When specific Fare basis instead of SPCLS is used – only one corresponding Fare is returned.

<figure><img src="https://3987091659-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSOfPzLlkio42keJhwmI%2Fuploads%2FlHZPkQ37o2mmgUx3DmBZ%2Fs%20fare%20babis.png?alt=media&#x26;token=0af6d84e-e459-4bcb-86eb-b4d68701f97a" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3987091659-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSOfPzLlkio42keJhwmI%2Fuploads%2FMUOltqpvVtebU2yeNxLy%2Fvysledek%20s%20fare%20basis.png?alt=media&#x26;token=351aaa38-6a7b-41b1-b55e-be0f46f2c71e" alt=""><figcaption></figcaption></figure>

\*NEED RULE VALIDATION

When the Fare basis is used in FQP entry, it means that the system is forced to return required Fare even if the conditions of the appropriate Fare Rule are not sometimes met, Warning message&#x20;

&#x20;\*NEED RULE VALIDATION is displayed under the Fare calculation to point out that the Rule conditions must be checked.

Private Fare with account code:

<figure><img src="https://3987091659-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSOfPzLlkio42keJhwmI%2Fuploads%2F98hMOO4l6Gb70dihTs2q%2Fprivat%20fare%20with%20account%20code.png?alt=media&#x26;token=01df1f8a-c808-473b-a74e-d4efa61256ab" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3987091659-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSOfPzLlkio42keJhwmI%2Fuploads%2Fb7WwX5q3JiQd48pP40Tr%2Fprivat%20fare%20with%20account%20code%20v%C3%BDsledek.png?alt=media&#x26;token=b4dac21c-2ae9-4bfb-91b5-5b9467faf65c" alt=""><figcaption></figcaption></figure>

Fare calculation without breaking the fare at ATL and with mandatory break point at LAX.

<figure><img src="https://3987091659-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxSOfPzLlkio42keJhwmI%2Fuploads%2FNWs9fiUCbj8HoW3d8zG2%2FNB%20a%20MB.png?alt=media&#x26;token=09a626a6-0fa4-46ee-a506-d98583b3c1bc" alt=""><figcaption></figcaption></figure>

\>FQPPRG01APRX-AMS01APRATL08APRNB-LAX11APRMB-SFO15APRORD19APRX-AM S20APRPRG+DL/@SPCLS

* ```
            FARE  (CZK)  *   PSGR DESC     *   TAX INFO
  ```

01    JYS0AFNN        284600                     ADT                             INCL TAX\
02   JYS0AFNA         284575                     ADT                             INCL TAX\
03   YYS0AFNN           111188                     ADT                             INCL TAX\
04   YYS0AFNN++      111176                     ADT                             INCL TAX\
05   YYS0AFNA           111163                     ADT                             INCL TAX

* FLIGHT RESTRICTIONS APPLY
* LAST DATE TO PURCHASE TICKET: 01APR25
* TICKETING AGENCY 5TP2
* DEFAULT PLATING CARRIER DL
* E-TKT REQUIRED

\>FQP\*5

FQPPRG01APRX-AMS01APRATL08APRNB-LAX11APRMB-SFO15APRORD19APRX-AM S20APRPRG+DL/@SPCLS

* ```
          FARE  (CZK)   *   PSGR DESC     *     TAX INFO    
  ```

05 YYS0AFNA             111163                ADT                                   INCL TAX

PRG DL X/E/AMS DL ATL DL LAX DL SFO M2113.67YYS0AFNA DL CHI DL X /AMS DL PRG M2113.68YYS0AFNA NUC4227.35END ROE23.860766&#x20;

FARE CZK 100868 EQU       0\
TAX    CZK           697CZ       628CJ       746RN       272AY       1112US       90XA       109XF       170XY    &#x20;

&#x20;                              175YC       252YQ     6044YR\
TOTAL CZK       111163

PRG\
XAMS    YYS0AFNA     ADT                                                            Y            1PC\
&#x20;   ATL    YYS0AFNA     ADT                                                            Y            1PC\
&#x20;  LAX     YYS0AFNA     ADT                                                            Y            1PC\
&#x20;  SFO     YYS0AFNA     ADT                                                            Y            1PC\
&#x20;  ORD    YYS0AFNA     ADT                                                            Y            1PC\
XAMS    YYS0AFNA     ADT                                                            Y            1PC\
&#x20;  PRG    YYS0AFNA     ADT                                                            Y             1PC\
US PFC: ORD4.5\
FLIGHT RESTRICTIONS APPLY\
LAST DATE TO PURCHASE TICKET: 01APR25\
TICKETING AGENCY 5TP2\
DEFAULT PLATING CARRIER DL\
E-TKT REQUIRED
