# Support and Troubleshooting

If you encounter any issues while using the Group Processor tool, please contact the support team at [helpdesk@cee-systems.com](mailto:helpdesk@cee-systems.com)

To help us resolve your issue efficiently, please include the following information in your message:

* A clear description of the problem
* The application version (visible in application window header or in the Setup window)
* A copy of the source PNR used
* A screenshot of the incorrect application behavior, if available

Your cooperation helps us improve the tool and provide faster assistance.
