Generally, a WAB is all you need to be able to use most of the system. However, a HAP is necessary in cases when you wish to use certain features like importing users from GDS, synchronising user profiles with GDS and importing Corporate GDS profiles which still run on GWS (Galileo Web Services).
Unless you enable auto-ticketing functionality and define its rules, it is disabled by default and you need to issue every ticket manually.
Not at the moment. But it can be obtained through our free plug in – CEE Itinerary https://www.cee-systems.com/itinerary
One-way faring is being prepared as a general solution accommodating the vast majority of customers. We do not cosider implementing AU-NZ One-way faring (a Galileo feature) at the moment.
Yes. The system offers a single-level approval process.
Yes, it is.
No, there is no such limit, neither is there a cap on the number of corporations.
Not in TripGate. We have a solution called Trawys which can be used instead, and Trawys API will be incorporated with TripGate in the future. https://www.cee-systems.com/trawys
It creates one PNR with all passengers included.
Yes, you can set up a service fee and/or a mark up.
Not at the moment. We are able to provide customised reports. It depends on what you need to be reported (traveller info, destinations, expenses...). It is very individual. It can be done for example on weekly or monthly basis…. And also, in different formats.
Yes, the multi-PCC feature is available.
For now, we have included English, Czech and Slovak.
We are able to integrate more languages for travel interface (booking, trip overview.) The console and administration is in English only. We can upload a text storage, and there are two options: free – local Travelport team will help with the translation (preferred – person from industry), or paid – done by a professional translator.
Yes, as a white label solution, we are able to incorporate company / agency branding such as a logo or colours.
Technically it is possible. What needs to be taken into consideration is a strong business case behind such a request.
Yes, we just need to get credentials and it is done.
Only Galileo / BSP.
Through BSP.
Yes, low-cost carriers are connected via Travelfusion. (see available carriers at the Travelfusion site - https://www.travelfusion.com/corporate/content)
Hotel content will be powered by the GDS - Galileo. More suppliers will be added in the future.
Car rentals from Galileo are on the roadmap.
It is not planned as it is more a leisure feature.
No, TripGate works exclusively for Travelport / Galileo customers.
The features are the same for both tiers. The difference is in the fee per ticketed PNR.
There is no limit for number of users, nor profiles which you have implemented into the product.
It is between 3 - 6 weeks. It depends on whether it is a new agency or an existing one (very individual). Implementation of a new agency – contract between agency and Travelport, PCC request, credentials. Implementation of corporate customers.
1. Agency to Galileo - BSP 2. Agency to Travelfusion - agencies can have their own licence or can use our licence with deposit model. 3. Agency with Corporation - payment gateway/credit card, invoice
No, only by TMC due to connection to TMC's PCC. In case when a corporation is interested in TG, they can connect us with their TMC.
The pricing is per TMC.
Only for existing customers and those will be gradually and individually transferred to a new pricing system within a year.
Yes.
Each solution needs to be paid separately as they serve different purposes and have different features. Discount is already included in the pricing plan - with increasing production of ticketed PNRs, the fee decreases.
1. Monthly fees are charged from the 5th month after the order (1 month for implementation + 3 months for corporate onboarding). The monthly fee includes implementation, helpdesk and support. 2. Deposit is used for deduction of Galileo and Travelfusion ticketed bookings, hotel in the near future.
The first level of support for the corporate user is always its TMC. The seconds level of support includes trained, local Travelport representatives, and of course CEE staff. The help is organised via Zendesk, emails, phone or WebEx.
For Travelport teams – access can be requested on our website (ordering, sales & support tools). For agencies – one month trial is available. Trial requests go through an online form or local Travelport representative.