The features are the same for both tiers. The difference is in the fee per ticketed PNR.
There is no limit for number of users, nor profiles which you have implemented into the product.
It is between 3 - 6 weeks. It depends on whether it is a new agency or an existing one (very individual). Implementation of a new agency – contract between agency and Travelport, PCC request, credentials. Implementation of corporate customers.
1. Agency to Galileo - BSP 2. Agency to Travelfusion - agencies can have their own licence or can use our licence with deposit model. 3. Agency with Corporation - payment gateway/credit card, invoice
No, only by TMC due to connection to TMC's PCC. In case when a corporation is interested in TG, they can connect us with their TMC.
The pricing is per TMC.
Only for existing customers and those will be gradually and individually transferred to a new pricing system within a year.
Yes.
Each solution needs to be paid separately as they serve different purposes and have different features. Discount is already included in the pricing plan - with increasing production of ticketed PNRs, the fee decreases.
1. Monthly fees are charged from the 5th month after the order (1 month for implementation + 3 months for corporate onboarding). The monthly fee includes implementation, helpdesk and support. 2. Deposit is used for deduction of Galileo and Travelfusion ticketed bookings, hotel in the near future.
The first level of support for the corporate user is always its TMC. The seconds level of support includes trained, local Travelport representatives, and of course CEE staff. The help is organised via Zendesk, emails, phone or WebEx.
For Travelport teams – access can be requested on our website (ordering, sales & support tools). For agencies – one month trial is available. Trial requests go through an online form or local Travelport representative.