# Introduction

This advanced web-based application simplifies the complex task of ticket reissues and refunds. TCP Exchanges & Refunds service (formerly Booking Management) allows professional travel agents to make ticket exchanges in a couple of mouse clicks. TCP Exchanges & Refunds service (formerly Booking Management) fully manages retrieve of original ticket data, fare details and rules, creation of new fare quotes and storage of newly exchanged ticket data.

Less manual entries, more efficient and successful exchanges and refunds.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://cee-systems.gitbook.io/tcp/master.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.