> For the complete documentation index, see [llms.txt](https://cee-systems.gitbook.io/tcp/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cee-systems.gitbook.io/tcp/exchange-examples/error-responses.md).

# Error responses

1. Error response: **VERIFY DATE SEQUENCE IN ITINERARY**

Check flown segments in PNR using \*H

&#x20;     \*\*\*\*\*      HISTORY                     H95TJ8

\*\* NON-ACTIVE PRODUCTS \*\*                        &#x20;

&#x20;1 JY 787 B 14JUL OGLBGI TK1  1300  1455  O\*    -  use this segment &#x20;

&#x20;2 JY 714 B 14JUL BGISLU HX1  1345  1430  O\*     &#x20;

&#x20;3 JY 742 B 14JUL BGISLU TK1  1605  1650  O\*    - use this segment &#x20;

&#x20;

Outbound travel was changed by the carrier. Segment 2 cannot be used because departure from BGI is earlier than arrival to BGI.

***

2. Error response: **INVALID MODIFIER / INVALID DATE / INVALID FARE BASIS CODE**

<figure><img src="/files/ftUtYG9BaMn6yGz7os9y" alt=""><figcaption></figcaption></figure>

**Field for PTC** - Passenger Type Code must be added only in section PASSENGERS

<div align="left"><figure><img src="/files/PrlAUXzY5Ds9NdvZ0xvt" alt=""><figcaption></figcaption></figure></div>

If **FQ date** is not entered automatically by TCP, must be added by the agent.

<div align="left"><figure><img src="/files/SU8igvWVA2wBzusFU9VX" alt=""><figcaption></figcaption></figure></div>

**Account code** field, **only** account code can be here, **no any other information**

<div align="left"><figure><img src="/files/fMHJAUKz4ehKLokSB5Ti" alt=""><figcaption></figcaption></figure></div>

**Additional modifiers** field:

**Branded fare tier** must be shown with an asterisk and a colon (\*:) before BF. In this case \*:BF3.

**Private fare** must be shown with a colon (:) before P (:P)

<div align="left"><figure><img src="/files/4nJfxCtPpp9Nb7xr3Wp2" alt=""><figcaption></figcaption></figure></div>

**Fare basis** field - **Fare basis with Ticket Designator** e.g THNI0QS6/NGTE.

<div align="left"><figure><img src="/files/ZSVCmvnCdj5iL4sc9ZSt" alt=""><figcaption></figcaption></figure></div>

**Ticket designator** (NGTE) is shown on ticket after Fare basis mostly separated by slash (/) and **can never be entered in Fare basis field**. Ticket designator will be added automatically.

CH or IN are also ticket designators and sometimes are not separated by slash – like KLXESKE1**CH**. Correct Fare basis is **KLXESKE1** and **PTC** is e.g. **C10 or CNN**.

Sometimes Fare basis shown on the ticket is not real Fare basis, but ticket code filed by the carrier. In such a case you have to check correct Fare basis on Fare display.

***

3. Error response: **SELECTED SEGMENT NUMBER TOO HIGH**&#x20;

In case of partly used ticket, new fare calculation must be done from ticket origin. It means for the whole journey **including flown segments**.

<div align="left"><figure><img src="/files/2awZGzzY6i60lYvmbe7s" alt=""><figcaption></figcaption></figure></div>
