> For the complete documentation index, see [llms.txt](https://cee-systems.gitbook.io/tcp/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cee-systems.gitbook.io/tcp/starting-with-exchange/untitled-1.md).

# Select a ticket for exchange

Once you open a PNR:

![](/files/-M858rCoi-eA7iRXmEW0)

You have to select which ticket you will make the exchange for. TCP Exchanges & Refunds service displays all ticktes that are attached to the PNR. Tickets are marked in colours represented by Coupon status (OPEN, VOID, EXCH, RFND, etc.):

![Example with VOID and OPEN status ticket](/files/-M858zLxKFk4QIAGPHPI)

You can display the ticket by clicking on "i"<img src="/files/-M85_rc56rS9tXzn6rWn" alt="" data-size="line">:&#x20;

![](/files/-M85e3hsugV4K7V3uU3a)

Click on *EXCHANGE* to start the exchange process. TCP Exchange will offer 4 exchange options.