> For the complete documentation index, see [llms.txt](https://cee-systems.gitbook.io/tcp/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cee-systems.gitbook.io/tcp/starting-with-exchange/untitled-1/load-ticket-by-number.md). # Load a ticket by number For exchanges of totally unused tickets before departure, it is also possible to use a brand new PNR where the original ticket has not been issued. Then the ticket number must be entered manually via the *LOAD TICKET BY NUMBER* field. 1\. Click on *LOAD TICKET BY NUMBER*: ![](https://2703445587-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LDpSnMrEGo2nnLMQ8Se%2F-M84zqkeIvnw14NBRVPq%2F-M85AoVZsg9YMIkETj2l%2Fimage.png?alt=media\&token=e88b4067-4d44-4bbe-9acd-d7a082717d2b) 2\. Enter the ticket number: ![](https://2703445587-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LDpSnMrEGo2nnLMQ8Se%2F-M84zqkeIvnw14NBRVPq%2F-M85BFyAC0PRPpophia-%2Fimage.png?alt=media\&token=9050195d-4350-4b4f-aa36-c75eb5ad5233) 3\. Once the ticket is found, click on *ADD*: ![](https://2703445587-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LDpSnMrEGo2nnLMQ8Se%2F-M84zqkeIvnw14NBRVPq%2F-M85BYZDh9UnEOFqc0Ii%2Fimage.png?alt=media\&token=24cbb5b8-630a-48ea-a495-3d9220d4e2cf) 4\. The ticket is added to the new PNR and you can continue with the exchange: ![](https://2703445587-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LDpSnMrEGo2nnLMQ8Se%2F-M84zqkeIvnw14NBRVPq%2F-M85BeM9CrkcKlxLGsw3%2Fimage.png?alt=media\&token=db81a3c0-c89f-401f-93d1-364e7ecb7a65) You can display the ticket by clicking on "i": ![](https://2703445587-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LDpSnMrEGo2nnLMQ8Se%2F-M85YgnWzX-8pOdNo2q4%2F-M85e3hsugV4K7V3uU3a%2Ftcp_ex.png?alt=media\&token=59aaa5cc-bd6b-4936-800a-4ad74f5ed7ea) Click on *EXCHANGE* to start the exchange process. TCP Exchanges & Refunds service will offer 4 exchange options.