> For the complete documentation index, see [llms.txt](https://cee-systems.gitbook.io/tcp/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cee-systems.gitbook.io/tcp/starting-with-exchange/untitled-1/load-ticket-by-number.md).

# Load a ticket by number

For exchanges of totally unused tickets before departure, it is also possible to use a brand new PNR where the original ticket has not been issued. Then the ticket number must be entered manually via the *LOAD TICKET BY NUMBER* field.

1\. Click on *LOAD TICKET BY NUMBER*:

![](/files/-M85AoVZsg9YMIkETj2l)

2\. Enter the ticket number:

![](/files/-M85BFyAC0PRPpophia-)

3\. Once the ticket is found, click on *ADD*:

![](/files/-M85BYZDh9UnEOFqc0Ii)

4\. The ticket is added to the new PNR and you can continue with the exchange:

![](/files/-M85BeM9CrkcKlxLGsw3)

You can display the ticket by clicking on "i"<img src="/files/-M85_rc56rS9tXzn6rWn" alt="" data-size="line">:

![](/files/-M85e3hsugV4K7V3uU3a)

Click on *EXCHANGE* to start the exchange process. TCP Exchanges & Refunds service will offer 4 exchange options.