Summary of Credit Flow

1. Adding Credit

Create Invoice → Pay Invoice → Credit added to Organization Wallet

All paid invoices automatically credit your Organization Wallet with the invoice total (minus any fees or taxes).

2. Subscription Renewal

Marketing Wallet (first) → Organization Wallet (second)

When a subscription renews:

  • System first attempts to charge the application's Marketing Wallet

  • If insufficient funds or credits expired, system charges Organization Wallet

  • If both wallets have insufficient funds, subscription will not renew and access may be suspended

3. Credit Transfer (Optional)

Transfer credit instantly to another organization's Marketing Wallet:

From Organization Wallet:

  • Accessible to: Country Admins and Root Admins

  • Can transfer to any organization's marketing wallet

From Marketing Wallet:

  • Accessible to: Organization Admins

  • Can transfer to any organization's marketing wallet

Transfer Characteristics:

  • Instant processing

  • No approval required

  • No transfer limits

  • Funds move immediately to recipient's marketing wallet

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